313bd Frequently Asked Questions
Everything you need to know about 313bd — account setup, deposits, withdrawals, cricket betting, bonuses, and staying safe while gaming in Bangladesh.
Welcome to the 313bd FAQ hub. Whether you are new to online betting in Bangladesh or a seasoned player with a specific question, this page has you covered. Browse through our five topic sections below — covering accounts, payments via bKash and Nagad, gameplay, bonuses, and responsible gaming — to find clear, direct answers written in plain English.
Payments
bKash, Nagad & Rocket supported
Secure Platform
SSL encryption on every session
Cricket Betting
BPL, IPL, T20 World Cup markets
Bonuses
Welcome bonus & ongoing promotions
Mobile Ready
Fully optimised for Android & iOS
Responsible Gaming
21+ only, self-exclusion tools available
Account & Registration
How do I create a 313bd account?
Creating a 313bd account takes under two minutes. Visit the 313bd Login page, click the registration option, fill in your mobile number, choose a secure password, and confirm your details. You must be 21 years or older and located in Bangladesh. Once verified, your account is active and ready to deposit and play.
What documents do I need for KYC verification on 313bd?
313bd requires a valid government-issued photo ID for KYC — your National ID card (NID) is the most commonly accepted document. You may also submit a valid passport. Upload clear photos of both the front and back of your ID through the account verification section. KYC is required before your first withdrawal is processed.
I forgot my 313bd password — how do I reset it?
Use the 'Forgot Password' link on the 313bd Login page. Enter the mobile number or email address registered to your account, and you will receive a reset code. Enter the code, set a new password, and you are back in. If you do not receive the code within five minutes, check your spam folder or contact 313bd support at [email protected].
Can I have more than one 313bd account?
No — 313bd operates a strict one-account-per-player policy. Opening duplicate accounts is a violation of the Terms & Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, contact support immediately to resolve it.
How do I close my 313bd account permanently?
To permanently close your 313bd account, contact the support team via email at [email protected] with a written request. Withdraw any remaining balance before submitting the closure request. The team will process your request within 48 hours and confirm via email. Note that a closed account cannot be reopened; you would need to register fresh.
Deposits & Withdrawals
What is the minimum deposit amount on 313bd?
The minimum deposit on 313bd is ৳200 BDT. This low threshold makes it easy for Bangladeshi players to get started without a large upfront commitment. Deposits via bKash, Nagad, and Rocket all meet this minimum. There is no upper limit on deposits, though very large transactions may be subject to additional verification.
How long does a bKash deposit take to appear on 313bd?
bKash deposits on 313bd are processed instantly — funds typically appear in your account balance within 30 seconds to 2 minutes after a successful bKash transaction. If your deposit does not appear after 10 minutes, note your bKash transaction ID and contact 313bd support with that reference so the team can investigate and credit manually if needed.
What is the minimum withdrawal amount on 313bd?
The minimum withdrawal on 313bd is ৳500 BDT. To initiate a withdrawal, your account must have completed KYC verification and the payment method you withdraw to must match the one used for your last deposit. Withdrawals to bKash and Nagad are typically the fastest, often completing within 1-4 hours on business days.
Does 313bd charge fees on deposits or withdrawals?
313bd does not charge platform fees on standard deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction charges on their end — these are set by the provider, not by 313bd. Always check your mobile banking app for the current fee schedule before sending funds.
Can I withdraw to a Dutch-Bangla Bank or BRAC Bank account from 313bd?
313bd primarily supports withdrawals via bKash, Nagad, and Rocket. Direct bank transfer to Dutch-Bangla Bank, BRAC Bank, Islami Bank, or other local banks may be available for larger amounts — contact support at [email protected] to confirm current options and any minimum thresholds that apply to bank-transfer withdrawals.
Games & Gameplay
What cricket betting markets are available on 313bd?
313bd covers a wide range of cricket betting markets including match winner, top batsman, total runs, fall of first wicket, over/under runs per over, and live in-play betting. Supported tournaments include the BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC Test matches, and bilateral series featuring the Bangladesh Tigers. Markets update in real time during live matches.
Can I play 313bd games on my Android or iOS phone?
Yes — 313bd is fully optimised for mobile play on both Android and iOS devices. No app download is required; simply open the 313bd site in your phone's browser (Chrome, Safari, or any modern browser) and the platform adapts automatically to your screen size. All games, betting markets, deposits, and withdrawals are available on mobile.
Are the slot games on 313bd fair and random?
All slot games on 313bd use certified Random Number Generator (RNG) technology supplied by licensed game providers including Pragmatic Play, NetEnt, and Microgaming. RNG certification means every spin outcome is independently random and not influenced by previous results or by the platform. Return-to-Player (RTP) percentages are published by the individual game providers.
What live casino games can I find on 313bd?
313bd's live casino section features real-time dealer games streamed from professional studios. Available titles include Live Baccarat, Live Roulette, Live Blackjack, Dragon Tiger, and Andar Bahar — popular choices among Bangladeshi players. Live casino games are powered by Evolution Gaming and Ezugi, ensuring broadcast-quality streams with low latency even on a standard 4G connection.
Does 313bd offer crash games like Aviator?
Yes — 313bd offers crash-style games including Aviator by Spribe, which is among the most popular quick-play formats with Bangladeshi players. In crash games you place a bet, watch a multiplier climb, and cash out before it crashes. The game uses provably fair mechanics so neither the platform nor any player can predict the crash point in advance.
Bonuses & Promotions
What welcome bonus does 313bd offer new players?
313bd offers a welcome bonus for newly registered players in Bangladesh. The exact bonus amount and structure are displayed on the 313bd Casino promotions page at the time you register — offers change seasonally, so check the current terms when signing up. Typically the welcome bonus includes a deposit match percentage and may include free spins on selected slots.
What is the wagering requirement on the 313bd welcome bonus?
The wagering requirement on 313bd bonuses specifies how many times you must play through the bonus amount before withdrawing associated winnings. Standard wagering requirements range from 20x to 35x the bonus amount, depending on the current promotion. Always read the full bonus terms on the promotions page before claiming — the rollover amount and eligible games are stated there.
Can I use my welcome bonus on cricket betting?
Whether welcome bonus funds can be used on cricket sportsbook markets depends on the specific promotion terms. Some 313bd bonus offers are casino-only (slots and live tables), while others may allow use across sportsbook markets. Check the individual promotion page for an eligible-games list — if cricket is listed, you can place sports bets with bonus funds.
Does 313bd run special promotions during BPL or IPL season?
Yes — 313bd regularly runs seasonal cricket promotions during the BPL, IPL, and T20 World Cup tournaments. These may include enhanced odds, cashback on losing cricket bets, free bet tokens, or special accumulator bonus offers. Promotions are announced on the 313bd Casino page and are typically available to both new and existing players who opt in before the tournament starts.
How do free spins work on 313bd?
Free spins on 313bd are credited to your account and can be used on specific slot games stated in the promotion. Each free spin plays at a fixed value (for example ৳10 per spin). Any winnings from free spins are converted to bonus funds subject to the applicable wagering requirement before they become withdrawable cash. Unused free spins expire after the period stated in the offer terms.
Safety & Responsible Gaming
Is 313bd a safe and legitimate platform?
313bd is a safe online betting platform that uses SSL encryption to protect all account data and financial transactions. The platform employs industry-standard security protocols to safeguard player information. All game outcomes are powered by certified RNG and RTP-audited providers. 313bd is designed specifically for the Bangladesh market and operates with fair-play principles across all game categories.
Is 313bd legal to use in Bangladesh?
Bangladesh's gambling regulations are complex and primarily governed by the Public Gambling Act, which predates online gaming. 313bd is an internationally oriented online platform accessible to Bangladeshi players who choose to use it at their own discretion. We recommend players review their own local regulations before participating. 313bd does not make specific legal claims on behalf of its users.
What is the minimum age to play on 313bd?
The minimum age to register and play on 313bd is 21 years old. This applies to all game types — sports betting, slots, live casino, and crash games. 313bd reserves the right to request age verification documents at any time, and accounts found to belong to players under 21 will be closed immediately and any winnings forfeited.
How do I set deposit limits or self-exclude on 313bd?
313bd supports responsible gaming tools including deposit limits, session time-outs, and self-exclusion. To set a deposit limit or request a temporary or permanent self-exclusion, log in to your account settings or contact support at [email protected]. Self-exclusion requests are processed within 24 hours and temporarily block access to your account across all devices.
I think I have a gambling problem — where can I get help?
If you feel gambling is negatively affecting your life, please pause and reach out for support. You can self-exclude from 313bd immediately via [email protected]. In Bangladesh, speaking with a trusted family member or a mental health professional is a constructive first step. 313bd also links to the Responsible Gaming page, which outlines all available self-management tools and support resources. You are not alone.
Still Have Questions?
Our support team is available to help with any query not covered on this page. Reach us by email and we will get back to you as quickly as possible.