Terms & Conditions

1 Acceptance of Terms

By registering an account, depositing funds, or placing any bet on 313bd, you confirm that you have read, understood, and unconditionally accepted all of the terms and conditions set out in this document. These terms govern your entire relationship with 313bd, including your use of the website, mobile platform, games, promotions, and customer support services.

These terms are entered into between you (the "User" or "Player") and 313bd (the "Platform" or "Operator"). If you do not agree with any part of these terms, you must immediately discontinue your use of the platform. Continued access to 313bd following any update to these terms shall be deemed acceptance of the revised terms.

2 Eligibility

To open and operate an account on 313bd, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. 313bd strictly enforces a 21+ age limit for all users.
• You must be a resident of, or legally accessing the platform from, Bangladesh.
• You must not hold multiple accounts on 313bd. One account per person, per household, per device, and per payment method is strictly enforced.
• You must not be acting on behalf of another person, syndicate, or organised gambling scheme.
• You must have full legal capacity to enter into a binding agreement under applicable law.

3 Account Registration

To participate in games, sports betting, or promotions on 313bd, you are required to register a player account. During registration, you must provide accurate, complete, and up-to-date personal information. The following requirements apply to all registered accounts:

• Your username and password are your personal credentials. You are solely responsible for maintaining their confidentiality.
• 313bd reserves the right to request KYC (Know Your Customer) documents including national ID, passport, or utility bill for identity and address verification at any time.
• You must promptly update your account details if any information changes after registration.
• Sharing account credentials with any third party is strictly prohibited and may result in permanent account closure.

313bd reserves the right to close, suspend, or restrict any account at its sole discretion if it believes the account has been opened in breach of these terms, or if suspicious activity is detected. Any such action does not affect 313bd's legal remedies.

4 Deposits & Withdrawals

313bd supports deposits and withdrawals through the leading payment platforms trusted by Bangladeshi users. All financial transactions on this platform are processed in Bangladeshi Taka (BDT) unless otherwise stated. The following rules apply to all deposit and withdrawal requests:

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank.
• Minimum and maximum deposit limits apply and are communicated at the time of transaction. Refer to the platform for current limits.
• Withdrawal requests are typically processed within 24-72 hours. Processing times may vary depending on your bank or mobile banking provider.
• All withdrawal requests are subject to identity verification. You may be required to complete KYC before your first withdrawal is processed.

313bd reserves the right to delay or decline withdrawal requests pending the completion of security checks, ongoing investigations, or in cases where the platform suspects fraudulent activity, money laundering, or terms abuse.

5 Bonuses & Promotions

313bd regularly offers promotions, welcome bonuses, free spins, cashback rewards, and seasonal campaigns to eligible players. All bonuses are subject to the following conditions:

• Each bonus is governed by its own specific terms including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. These are communicated on the promotion page.
• Bonuses may only be claimed once per household, IP address, device, or payment method. Duplicate bonus claims will result in forfeiture.
• Rollover requirements must be fully met before any bonus-derived winnings are eligible for withdrawal.
• 313bd reserves the right to cancel, modify, or withdraw any promotion at any time without prior notice.
• Free spin winnings are subject to a wagering requirement before they can be withdrawn. Applicable multipliers are shown on the relevant promotion page.

By accepting any bonus, you confirm that you have read and agree to the individual promotion's terms. Misuse of bonuses, including artificially inflating wagering to meet rollover conditions, is considered terms abuse and will result in account suspension.

6 Gameplay & Betting Rules

All games and betting markets available on 313bd are governed by their respective rules, which are accessible from within the game interface or market page. The following general principles apply across all gameplay activities:

• Once a bet is confirmed and accepted by the system, it cannot be reversed or cancelled by the user.
• Cricket betting markets including BPL, IPL, T20 World Cup, and ICC tournaments are subject to their individual match rules. In the event of a match abandonment, void bets are returned in full.
• Slot game outcomes are determined by a certified Random Number Generator (RNG) and are entirely independent of previous results.
• Live casino games streamed via providers such as Evolution Gaming and Ezugi are subject to the provider's game rules. 313bd is not responsible for any technical disruption on the provider side.

313bd employs fair play auditing and certified RNG systems across its game portfolio. All outcomes are mathematically independent, transparent, and compliant with fair play standards. The RTP (Return to Player) percentages for each game are available within the respective game interfaces.

7 Responsible Gaming

313bd is fully committed to promoting responsible gaming and ensuring that gambling remains a form of entertainment. We provide a range of protective tools for users who wish to manage their activity:

• Deposit limits: Set daily, weekly, or monthly deposit caps directly from your account settings.
• Self-exclusion: Temporarily or permanently exclude yourself from the platform if you feel gambling is negatively affecting your well-being.
• Time-out features: Take a break of 24 hours, 7 days, or 30 days without permanently closing your account.

8 Prohibited Activities

The following activities are strictly prohibited on 313bd. Any user found engaging in these activities will face immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Fraud, collusion, or any form of cheating including the use of bots, scripts, or automated software to manipulate game outcomes.
• Money laundering or using the platform to process proceeds of any illegal activity.
• Creating multiple accounts to exploit bonus promotions or circumvent account restrictions.
• Attempting to reverse engineer, hack, or otherwise interfere with the platform's software, security systems, or RNG infrastructure.
• Posting, sharing, or transmitting offensive, defamatory, or illegal content via any 313bd communication channel.

9 Intellectual Property

All content available on the 313bd platform — including but not limited to logos, brand marks, software, website design, graphics, game interfaces, text, audio, and video — is the exclusive intellectual property of 313bd or its licensed content providers. You may not copy, reproduce, distribute, modify, or create derivative works from any 313bd content without prior written authorisation.

The 313bd name, logo, and all associated brand assets are registered trademarks. Unauthorised use of these trademarks in any context — including social media, third-party websites, or printed materials — is strictly prohibited and may result in legal action.

10 Privacy & Data

313bd is committed to protecting the personal data of all registered users. We collect, store, and process your personal information in accordance with our Privacy Policy, which forms an integral part of these terms. By using the platform, you consent to the collection and processing of your data as described in the Privacy Policy.

All data transmissions between your device and the 313bd platform are protected using SSL (Secure Socket Layer) encryption. We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. For full details of our data handling practices, please refer to the Privacy Policy page.

11 Limitation of Liability

313bd provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, 313bd disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 313bd does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

In no event shall 313bd, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from your access to or use of the platform, including loss of data, profits, goodwill, or other intangible losses.

12 Amendments to Terms

313bd reserves the right to amend, update, or replace these terms and conditions at any time. All changes will be communicated via a notice on the platform and/or via email notification to registered users. The revised terms will take effect from the date they are published on this page.

Your continued use of 313bd following the publication of any revised terms constitutes your unconditional acceptance of those changes. If you do not agree with the revised terms, you must cease using the platform immediately and may request account closure by contacting our support team.

13 Governing Law & Disputes

These terms and conditions shall be governed by and construed in accordance with the laws applicable to online gaming platforms operating in the Bangladesh market. Any dispute arising out of or in connection with these terms that cannot be resolved amicably between the parties shall be submitted to binding arbitration.

313bd aims to resolve all player complaints promptly and fairly. If you have a dispute regarding a transaction, game outcome, bonus, or account action, please contact our support team in the first instance. We will endeavour to provide a resolution within 5 working days. Unresolved complaints may be escalated through the formal dispute resolution procedure outlined by the platform.

14 Contact Us

If you have any questions, concerns, or feedback about these Terms and Conditions, our team is ready to assist you. Our customer support team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

You may reach us at the following email address. Please include your registered username and a clear description of your query to help us respond efficiently: